I went to a property where the customer was having difficulty opening the front door .I arrived to find the top roller was not coming out the keep unless you slammed the handle down hard .I took down measurements of the lock i advised the customer of the price and he agreed to have it replaced . I returned with the new lock fitted it made a few adjustment now the customer can open the door no problems
I was asked by a customer to have a look at a composite door because the door had to be locked all the time otherwise anyone could walk in.I removed the handles to check the mechanism to see if there lock had a centre case which would allow the door to be shut and the the outside handle would not open the door. The centre case had 2 spindle holes so all it needed was new handles, i took some measurements contacted the supplier. Rang the customer gave them a price,they wanted the job done.i ordeered the handles and when they arrived i fitted them whilst i was there i advised they 
had a thumb turn cylinder fitted so the could lock the door and not run the risk of being locked out because they left the key on the inside
Today 
i was called to property in Basildon where the tennant had left a property and the customer wanted 3 locks on upvc doors changed. I changed all 3 for anti drill .anti pick .anti snap dual finish cylinders . I noticed one of the doors was not staying shut as the door had dropped i adjusted door the door so it shut properly
Today i was called to a new development in Grays, The owner requested the front door lock to be changed as he was not sure if any one else had a key. He was due to move in today
but did not not to move his furniture and electronics in if someone else had a key. I changed the lock and the the owner stayed to move in
Today i was called to a property in upmister where an internal door would not open. When i arrived the customer had removed the handles,with a bit of minipulation with a screw driver the door was open . Removed the faulty latch fitted a new latch and Re fitted the handles. The customer could now use the laundry room.
Today i was called to a property in Grays where the owner had put the key in front door and the key jammed. He asked me come out to see if i could remove the key as the dead bolt was still out and the door would not open . I removed the key then removed the cylinder to find it was jamming up sometimes i checked the lock system on the door which was fine i advised the customer and i fitted a new cylinder this the 3rd time this brand of cylinder has failed and they are not cheap
Last Saturday I was called to property in south Ockendon the customers back door handle was just rotating and not opening the door,I arrived to find the centre case had broken up as I did not have a centre case on the van I fitted an over night lock so the property was secure and ordered in the modified version of the lock which is more robust.I went back to the customers fitted the new mechanism adjusted the centre keep and the customer was very happy
