U last week I was called to a property in Chadwell heath who had a very old aluminium door and the latch wasn’t retracting when the handle was depressed which meant she would get locked out.i measured the lock and noticed tbe handles were not in very good condition .I made some enquiries but the oval cylinder handles are no longer available so she would have to have a new lock case,euro cylinder and new handles. I spoke to the customer and she decided to change the whole lot.I ordered the parts they arrived today and was fitted today so the custoner can you her back door without being locked out.
I was called to a property in south Ockendon yesterday, the customer was having problems opening the door and the handles were falling apart another locksmith had been to the property that day and for some reason fitted a new barrel and charged the customer £90 when it wasnt the fault.The fault was with the lock case.I ordered the case it arrived today I fitted it today with the new handles and for an old door it works very well and the customer will get a few more years with the door.
Today I was called out to Brentwood to a customer who had lost his keys whilst out shopping. He was able to get in but was unhappy knowing his keys were out there somewhere and someone may have picked them up and followed him to see where he lived. As a precaution I changed the night latch barrel or Yale lock as it is known and the mortise lock or Chubb lock. The customer was happy knowing that if someone had picked up his keys they could not get in his house
I was called to Collier Row Romford in Essex yesterday by a customer who had a upvc door that was sticking when she was opening it. After checking the door I found that the hooks at the top and the bottom were not retracting enough to allow the door to open. I removed the keeps so the customer could open and close the door, I ordered the new mechanism which was delivered today. I rang the customer who asked me to repair it today whilst I was there I replaced the handles as well As I was about to leave the customer asked me to look at the front door as they was having trouble double locking it .with a few adjustments it was locking perfectly
This morning at 6am I was called out to Billericay where a customer had returned home from a night shift. He unlocked his upvc front door pulled the handle down turned the key but the door would not open. I arrived within 30 mins gained entry to the property. The key was turning but not retracting the latch. The mechanism fitted to the door has this problem I advised the customer the gear box had broken in side and he needed a new one. I carry the gearbox on the van so the customer wanted the work carried out this was all done within the hour so the customer could go to bed knowing his front door was fine
I have had a customer in Aveley who has had a composite door fitted. On 2 occasions she has left the key on the inside which prevents the key on the outside working this has cost her £50 each time. I advised her to have a key and turn cylinder fitted this has a knob on the inside so she cannot leave the key inside all so if there is a fire she is not searching for keys in a smoke filled house and if she has a fall a relative with a key will still be able to get in.
This takes around 10 minutes to change and she has the peace of mind of knowing she will not be locked out again
Today I have had a customers who requires extra security on his front door as he is applying for a shot gun licence. I have fitted an ERA 5 lever British standard insurance approved lock. I also checked the back door and windows to make sure they are all up to standard.
Last week I was called out to a car dealer in Dagenham who was unable to open the key cabinet .I arrived on site tried the code a few times and was informed the override key was missing. I gained entry to the key cabinet removed the latch so the door would not latch again. I returned 2 days later with a new digital lock, set the code as required. The customer was pleased it was completed by Xmas.
Had a customer in Aveley with a faulty door mechanism. This was no longer available. I was offered an alternative which fitted in place of the original with no cutting holes and it lined up with old keeps on the frame so no holes on show there. With new handles and a new cylinder the door latched and locked like new with no unsightly holes
Today I was called to a door that was only a year old was not double locking. I checked to make sure nothing was getting in the way. I then removed 1 keep at a time to resolve the problem 1 minute it was OK then it play up again. I then checked the hinges to find that the screws on the lower hinge had worked loose allowing the door to move to a different position each time it was closed. I tightened them up in the correct position and all was good.
