Testimonials

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Excellent

PJ Locksmiths

5.0

Based on 154 reviews

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Julianna Walthrust

Fantastic experience!I called Paul at 22:00 and he arrived in less than 15 minutes to help me when I was locked out my flat - and he was able to let me in within about 5 seconds!Very upset that i locked myself out but quite grateful for Paul's quick, professional and friendly assistance

Response from the owner: Hi JuliannaThank you very much for taking the time to give me a great review. It is very much appreciated Thanks Paul

Orla Belcher

Responsive and knowledgeable. Sorted my issue efficiently and very politely. Can’t recommend enough

Response from the owner: Thank you Orla! we appreciate the review and recommendations.

Gail Belcher

I would recommend PJ locksmiths. We had trouble with our front door and thought we would need new door. Paul fixed it straight away and then ordered new mechanism for lock inside so we still have same door and same keys. Great result

Response from the owner: Thank you very much for sharing your experience and leaving a review!

Cheryl Denham

Excellent service. Really friendly, prompt, went the extra mile to research what I needed, without me knowing I had a big ask. Fair, honest and good people skills. Would recommend and use again

Response from the owner: Thank you Cheryl!

S “klicke” Hunt

Wife went to go into the garden to grab the tools from the shed to get some repairs done on the heating system.....key snapped off in lock. Couldnt get it out and so door was now locked shut. Paul came round a few hours later and fixed the issue.

Response from the owner: Thank you for sharing your experience. We're glad we could assist with the shed lock situation. If you ever need help again, you know where to find us. Take care!

Gemma Davis

Excellent and fast service. Very helpful and didn’t laugh at my stupidity too much 😂

Response from the owner: Thank you, Gemma! We're glad to have been of service and there's never any need to worry about being silly with us. We’re just happy to help! 😊

Erin O'Connor

Paul absolutely saved the day!! Called him to ask him if he could help us get back into the house as we left the keys inside! At 7 he came with speed and perseverance and got it open for us. Lovely guy, thanks for the help!

Response from the owner: Thank you for sharing your experience, Erin. We're glad Paul could assist promptly and get you back into your home. Your kind words mean a lot to us.

Martin Clift

Christmas day, you leave the house with the key left in the lock on the inside. I tried using another key from the outside to push through and then lock the door, nope, it didn't work!!!!!!!We left for a booked Christmas Dinner that had been paid for!After a few minutes on the road, I asked Google for the nearest locksmith. Google gave me PJ Locksmiths. I called and explained the situation, but I wouldn't be back until 8 in the evening and we agreed a price (Remember it was Christmas Day) 8 in the evening, I had arrived at 7.50 and at 8.00 the Locksmith arrived, job done in a few seconds (he had explained how quickly the job would take) Job done, fee paid quick chat. Wow! What service. Polite and efficient!I would recommend PJ Locksmiths with a rating of: 5 STARS

Response from the owner: Dear Martin,Thank you for sharing your experience. I'm glad we could assist you on such an important day. We strive to be there for our customers whenever they're in a bind. I hope you enjoyed your Christmas dinner stress-free! If you ever need help in the future, don't hesitate to reach out.Best wishes, PJ Locksmiths

Andrew Hughes

Fantastic Service, 10/10! Very Quick Response! Had The Job Done Very Quickly & At A Fantastic Price! Paul Is A Great Guy! Would Fully Recommend To Anyone! Thank You 👍🏻

Response from the owner: Thank you very much Andrew! W appreciate you sharing your experience and leaving a review.

Emmanuel O

Super responsive and great service!

Response from the owner: Thank you, Emmanuel!

Laurelle Daniels

Just called to book to fix my lock and they don't cover my area, but were kind enough to give me some advice on the issue. You don't come across honest and kind people like this often, thank you so much.

Response from the owner: Thank you so much, we appreciate you taking time to share your experience and leaving a review.

Ewa Zbikowska

Wow, what a service! A lovely gentleman arrived within 15 minutes and had everything sorted within seconds. Highly recommend!

Response from the owner: Thank you for the fantastic review and recommendations.

Nick Harrington

Used Paul’s services today - arrived promptly, assessed the situation and worked through the possible solution in a courteous and professional manner - a great service from start to finish - Well done Paul and thank you

Response from the owner: Thank you very much for taking the time to leave a review, we really appreciate it.

Perry Jones

Really decent guy, made himself available for when I needed him, quick fast service and cheaper than everyone else even though it was a last minute emergency he didn't take liberties with price. Have used this guy previously and always does amazing job. Cheers mate would highly recommend 👍🏻

Response from the owner: Thank you very much Perry. We appreciate you taking then time to leave a review.

Rachel Baker

Fantastic service from Paul, we were locked out in the freezing cold and Paul got us in super quick! Really prompt arrival, great service and cost. I will be recommending Paul to everyone!

Response from the owner: Thank you so much, Rachel. We are so pleased we could help quickly.

A U

I needed advice on an issue with the lock on my front door. I received excellent service from Paul! He was very genuine, and took that extra step to ensure that I fully understood what would be the best way to move forward, which is really reassuring. I will be using his services in the future!

Response from the owner: Thank you so much for sharing your experience by leaving a review. We really appreciate it.

Deji Adeoshun

Came out during the evening and was very reassuring. Got the job done very quickly and I was happy.

Response from the owner: Thank you very much!

Shauna Hall

Paul was able to unlock the door and sorted the problem.Prompt serviceRecommended

Response from the owner: Hi Shauna Thank you very much for your kind review. It is very much appreciated.Thanks Paul

Luke Pugh

Amazing, quick and cheap service, got to me within 15 mins!

Response from the owner: Hi Luke Thank you very much for your great review. It is very much appreciated Thanks again Paul

Destiny Haastrup

Thank you so much, PJ, for helping me get back into my home! Your persistence, patience, and kindness truly made all the difference. Even though you had to tackle the toughest door, you got the job done with a smile. I really appreciate it! I hope I never lock myself out again, but if I do, I’ll know exactly who to call. 💗Thanks again!

Response from the owner: Hi Destiny Thank you very much for your great review. It is very much appreciated Thanks again Paul

Sigita Kantaraviciene

I cannot be happier with the service provided! Paul arrived in a few minutes, and my front door was unlocked in seconds. A highly recommended skilled professional!

Response from the owner: Wow! Thank you very much!

chris bannister

Great work. Very good commutation. Arrived promptly. Would recommend

Response from the owner: Hi Chris Thank you very much for your kind review. It is very much appreciated. Thanks again Paul

Angela Obie

Highly recommend. Paul was really quick to respond to my request and fixed a problem lock for me. He took time to see what the problem was and if it was fixable rather than just recommending replacement. Very honest and reasonably priced locksmith.

Response from the owner: Thank you for sharing your experience by leaving a review.

Nicole Mercer

Thanks Paul!. Paul came round within about half hour of my call for help. Our front door handle had broken off. He came round, assessed the problem, and came back with a new handle, sorted that and also re-aligned our front door. Fab service, would defo recommend 😁

Response from the owner: Hi NicoleThank you very much for your kind review. It is very much appreciated and goes a long way Thanks again Paul

Caroline Cutts

Had a major emergency when locked inside our house. Very quick to answer, arrive and sort the issue out. Many thanks - trustworthy and reliable x

Response from the owner: Hi Caroline Thank you very much for your great review. It's is very much appreciated and helps future customers when they are looking for reliable locksmith Thanks Paul

Carol Anstee

Excellent service very friendly and saved the day

Response from the owner: Hi Carol Thank you very much for your kind review. It is really appreciated.Thank you Paul

Alex Claridge

After snapping my key in the front door yesterday and being unable to get it out I phoned PJ Locksmiths, he turned up within 15 mins and within 10 mins everything was fixed. Couldn’t recommend him highly and more than fair with his pricing !!!!!

Response from the owner: Hi Alex Thank you very much for your great review. It is really very much appreciated.Thanks Paul

Pagan Heapy

Absolutely 💯 recommend! I locked my keys and car keys in my house as I walked out for school run at 7.45am. I searched googleFor a locksmith and found Paul at PJ Locksmiths I gave him a call and he was with me by 8am and 30 seconds later he was in my door. Fast service. Friendly service and great price! Thank you so much Paul you saved the day!!

Response from the owner: Hi Pagan Thank you very much for your great review. It is really very much appreciated.Thanks Paul PJ locksmiths

Stacey Sullivan

Called out on a Sunday and arrived within 20 minutes! Couldn't have asked for a more professional service!

Response from the owner: Hi Stacey Thank you very much for your great review. It is really appreciated. It informs future customers that PJ locksmiths is a reliable and knowledgeable company to contact.Thanks again Paul

T I

Paul arrived quickly- in 20 minutes. Had all the right tools/equipment and was able to upgrade our locks. We appreciate the thoughtful and efficient service. Would recommend.

Response from the owner: Hi TIThank you very much for your great review. It is very much appreciated and helps our future customers.Thanks Paul

Michael Ettridge

Psul arrived within 10mins of callout, very polite & professional service, would highly recommend

Response from the owner: Hi MichaelThank you very much for your great review. It is really very much appreciated. Thanks Paul

Georgina Allen

Paul came out to me on a Sunday morning. 10 minutes and the job was done. Great job.

Response from the owner: Hi GeorginaThank you very much for your kind review. It is very much appreciated.Thanks Paul

Shiva

Paul came round today to change our locks on our new house. Very kind and helpful, especially on such short notice. Having a few more bits done and would highly recommend.

Response from the owner: Hi s s Thank you very much for your kind review,it is very much appreciated and helps future customers looking for a locksmith Thanks Paul

E B

GREAT service. Thank you to Paul who was very quick to respond and resolve my issue. Highly recommend.

Response from the owner: HiThank you very much for your kind review It's is really very much appreciated.Thanks Paul

Samir Mahmood

The company had great service, the gentlemen that came knew what he was doing straight away, we had a previous company that said the job was going to be over £700. However he identified the main issue was easier to fix than expected. We over paid as well, and he called straight away to tell us. Very trustworthy and felt safe in knowing he knew what he was doing. Thank you so much!!

Response from the owner: Hi SamirThank you very much for your great review. It is very much appreciated and great for future customers Thanks again Paul

J K

Professional, knowledgeable and very personable.

Response from the owner: Hi jkThank you very much for your kind review.It is really appreciated Thanks Paul

precious agbonmamwen

Thank you. Very quick and effective. The communication was great and my door was fixed accordingly. (Caspian way)

Response from the owner: Hi precious Thank you very much for your kind review,it is very much appreciated and we are always happy to help Thanks Paul

Izaldin Ali

Great job sorted very quickly A+

Response from the owner: Hi IzaldinThank you very much for your kind review.It is very much appreciated Thanks Paul

S B

Reliable and trusted. Used Paul a few times. Well recommended

Response from the owner: HiThank you very much for your review It is much appreciated Thanks Paul

Louise Halligan

Fast, reliable and great service!Very reasonably priced and arrived within 30 minutes after I called. Highly recommend

Response from the owner: Hi Louise Thank you very much for your kind review. It is very much appreciated Thanks again Paul

Tony Coyle

We were very pleased with the service PJ Locksmiths gave us on Friday. We locked ourselves out and they were there within 20 mins and back in the house within minutes. Would recommend them to anyone. Tony, Cherwell Grove

Response from the owner: Hi Tony Thank you very much for your kind review. It is really appreciated and let's future customers know how PJ locksmiths is from the initial call to completing the work Thanks again Paul

Hafsha Khan

Paul arrived at my neighbours flat soon after I made the call. He was very helpful over the phone too. He was able to help my neighbour in a short space of time by opening her locked door. Very pleased with the outcome! Thank you once again.

Response from the owner: Hi hafshaThank you very much for your kind review It is very much appreciated Thanks Paul

Karen Adams

Very quick response ( within 20 mins). Friendly and efficient service for my elderly mother whose front door lock wouldn't open. Would highly recommend this locksmith.

Response from the owner: Hi Karen Thank you very much for your kind review. It is very much appreciated and helps new customers know the service I provide Thanks again Paul

Kirsten Regan

Called out on a Sunday, here within 20 minutes. Honest advice given (and no call out fee), awaiting pricing for another job now too. Would highly recommend

Response from the owner: Hi Kirsten Thank you very much for your great review. It is really appreciated and helps future customers Thanks again Paul

Amanat Ali

PJ Locksmith: Quick response, excellent service, good job! 100% recommended.

Response from the owner: Hi AmanatThank you very much for your great review it is very much appreciatedThanks Paul

Vicky Buckingham

Called and he was round within 30 mins to sort the lock on my front door, he was super efficient and had it all working again in next to no time. He made sure it was all fully functioning before he left. I will be recommending Paul to anyone who needs his assistance, really pleased

Response from the owner: Thank you Vicky for your kind review. It's good to hear our customers are happy with what we do which helps future customers.

Monika Andonova

Prompt, professional and reliable service!

Response from the owner: Thank you Monika for your 5 star review. Always happy to help.Paul

Sian Mallen

Came out really quickly when my nan locked herself out if the house. Upfront with very reasonable prices. Very quickly actioned some further work she asked him to do. All work was to high standard and excellent communication throughout. Would highly recommend. Thank you!

Response from the owner: Hi SianThank you very much for your kind review. Always happy to help.Thanks Paul

Dave Thurston

Nice to find a tradesman who turns up when he says he will, and does a good job.Recommended.

Response from the owner: Hi DaveThank you very much for your great review. It is very much appreciated. Thanks again Paul

Sangeet Tatem

Punctual, efficient and diligent. Lock replaced promptly and explained matters well. Thoroughly recommend.

Response from the owner: Hi Sangeet Thank you very much for your great review. Always happy to help. Thanks Paul

I needed a set of spare keys for my home in Rainham, and Paul from PJ Locksmiths provided excellent key cutting service. The new keys work perfectly, and the turnaround was quick. Very pleased with the service!

We had to change the locks on our commercial property in Upminster after a security breach. Paul handled the job professionally and efficiently, explaining everything clearly.

I locked myself out of my house late at night, and a quick search led me to PJ Locksmiths. Paul arrived within 20 minutes and got me back inside without any hassle. His prompt and professional service was a lifesaver. Highly recommended!

When the key snapped in the lock of our garage, we called PJ Locksmiths. Paul arrived quickly, extracted the broken key, and replaced the lock. He was efficient and very knowledgeable. Great service at a fair price.

We wanted to upgrade the security of our home, and Paul from PJ Locksmiths came highly recommended. He installed new high-security locks and gave us great advice on additional security measures. The service was excellent and very professional.

Paul was very polite and charged the price quoted on the phone, very happy with the service.

I was concerned how secure my property was after there were a few burglaries in my area. Paul advised that my door cylinders were poor quality. Paul came back the next day with anti-snap cylinders and fitted them giving me more a lot more peace of mind.

“Many thanks to Paul for the great service he provided when my Son, Dan needed help. He promptly arrived to assist with opening the lock on his letterbox in the flats in Harold Wood. The lock was unique and one he had never came across before but he took photos and made many calls to various companies to ascertain what type of lock it was, only to learn that it could only be supplied by the one Company. He kept us informed at every stage, ordered the new lock and keys for us, and returned to fit it. I would recommend him to anyone as he obviously went out of his way to reach at satisfactory conclusion. Great service. Thanks”

Very very impressed

I was locked out New Year’s Eve, rang around for a locksmith and got prices that were horrendous. Rang PJ locksmith who quoted a fair price and were at my property promptly and opened the door quickly. I will definitely keep their number in my phone.

I had a locksmith round to fix a badly closing uPVC door and when he left it was actually no better. After an hour of banging and crashing I rang PJ Locksmiths who have now got my door shutting and locking smoothly, just like new. EXCELLENT.

Excellent service and I paid by debit card.

Very particular about his work and cleaned up afterwards. I would happily use him again…

Great job, would happily use him again.

I was surprised how quick the Locksmith got me into my house and he was the cheapest around. Very pleased with the service and would definitely recommend him.

Paul arrived on time and repaired the problem with my UPVC back door, and charged the price quoted on the phone. Great job.

The locksmith arrived promptly and got me into my house with no damage, great service.

Paul did an amazing job changing my locks for me. The work was done professionally, efficiently, and to a high standard. I would highly recommend Paul to anyone who needs work carried out on their property.

Paul from PJ locksmiths came to fix our kitchen window locks, he done a fantastic job extremely professional and made sure everything was perfect before he left, thanks for a great job will definitely use every time.

Needed locks changed quick and Paul came within hours of asking, very friendly and trusting guy, will use again.

PJ locksmiths delivered a great speedy service, extremely helpful with competitive prices. Very satisfied with the result and the service I received… Thanks Claire.

I have used PJ locksmiths on several occasions. Excellent service and very efficient. I would highly recommend this company without hesitation.

PJ Locksmiths were prompt, efficient and worked to a very professional manner. Paul was very knowledgeable in his work. Would not hesitate to recommend to others.